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Utility Outage |
A utility outage is a situation where commodities such as electricity, water or gas service are interrupted.
In general, you should take the following protective actions:
- Keep a battery-powered radio and flashlight; have an extra supply of fresh batteries.
- Store essential supplies, such as, flashlights, batteries, a portable radio, water, non-perishable foods, blankets and a manual can-opener.
- DO NOT use charcoal indoors! Without proper ventilation, fumes from burnt charcoal can cause a deadly situation.
- If the air conditioner is not functioning, (during summer months) stay cool by keeping out of direct sunlight and moving to the lowest floor of the building.
- Use food supplies wisely. Use refrigerated foods first, frozen foods second and non-perishable foods last.
- Remember that perishable items from the refrigerator can be kept cool for about 4 hours if the refrigerator is left closed.
- Learn how to safely and properly switch on/off gas valves, water lines, circuit breakers, once utilities have been restored.
For general questions or to report a problem, call the Mayor's Citywide Call Center at (202) 727-1000. For power outages, call Pepco's 24-Hour Outage Report Line at 1 (877) 737-2662.
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